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SHANGRI-LA EXPRESS

LIFE ON BOARD

SHANGRI LA EXPRESS   :  ABOUT  |  CABIN CLASSES  |  LIFE ON BOARD  |  FAQS

LIFE ON BOARD

SHANGRI LA EXPRESS TRAIN LIFE ON BOARD

The Shangri-La Express is the best available private train in China, operating on
the Silk Road route between Beijing and the Chinese border and up into Tibet.

WHAT IS INCLUDED IN THE SHANGRI LA EXPRESS TOURS?

Our tours include all the necessary elements and there are no extras. These are the elements that are not included in your tour price. Personal expenses, such as visa costs, international and internal flights, and drinks at the Bar Lounge Car, are the only things you will need to budget extra for.

EXPERIENCED TOUR MANAGERS

Tour managers and assistants who are experienced in travel and have linguistic and organisational skills will allow you to relax while on your rail cruise. We get exceptional comments from our passengers about our Tour Managers. Their goal is to ensure that you enjoy every moment of your holiday.

ARRIVAL & DEPARTURE TRANSFERS

Regardless of your arrival time, both departure and arrival transfers are included.

HOTEL & ONBOARD ACCOMMODATION

You will be spending a lot of your day sightseeing or relaxing in public areas on the train, but you will find your cabin or hotel room a pleasant retreat after a tiring day. All hotels are at least 5 stars or best avaible in their locale, and some in particular areas, they may be the finest. On request and at an extra cost, room upgrades can be made.

WELCOME & FAREWELL DINNERS

Every tour begins with a Welcome Dinner, which is a chance to get to know your fellow passengers. It also allows the Tour Manager to briefly explain the trip to you; and introduce you the Shangri La Express team as well as the Tour Doctor. The Farewell Dinner will be the perfect ending to your private train ride. Here you can look back on the experience and anticipate future adventures.

ROUTE GUIDE & INFORMATION PACK

The brochure that will be given to you when you board the train will provide information about your journey as well as the destinations along the route. Our Tour Manager will give briefings on each city or place we visit, and will then issue a schedule for the next day.

BREAKFAST, LUNCH & DINNER DAILY

There are one or two restaurant cars on every departure, each with its own unique design. Here you can enjoy delicious waiter-served meals and wine. Many times on the tour, you will also be able to try authentic local food off the train.

DRINKS WITH MEALS

For lunch and dinner, there is a generous alcohol allowance. Diamond Class passengers who travel onboard Shangri La Express in Diamond Class will enjoy drinks from the Standard Drinks List in Bar Lounge Car.

ONBOARD SERVICE

You can expect friendly, efficient and courteous service. Your car attendants will provide housekeeping services and bedding turns down 24 hours a week. They are always on hand to help you, and make sure you're comfortable in your cabin. You have access to complimentary tea, coffee, or bottle drinking water 24 hours per day in your cabin.

GUIDE DURING EXCURSIONS

Expert local guides will make the history and culture of the areas we visit on rail cruises come to life through their knowledge. We offer many sightseeing opportunities to make the most out of every moment you spend on the train. These tours will bring you closer into the culture, history, and people of the destinations. We believe that magical memories are created by the little touches.

FREEDOM OF CHOICE TOURING

Choose from the Freedom of Choice Touring options you prefer and customize your journey. You will still be able to see the main attractions, but you will also have the opportunity to enjoy the many activities available onboard the train. Check out the Freedom of Choice Touring individual itineraries. Freedom of Choice Touring options are subject to change depending on finalised train timings or local charges. Most options for tours are available in the evening before the day's departure.

PERSONAL HEADSETS

For all of the off-train excursions, you will be provided a lightweight personal headset that you can use to listen to the tour guide as you enjoy the sights. Don't worry about missing out on any of the fascinating details on your excursions.

ONBOARD DOCTOR & MEDICAL FACILITIES

A doctor travels with us on all our tours to ensure your peace of mind. The doctor is available for primary care 24 hours a day. The doctor will speak English.

24 HOUR SERVICE ATTENDANT

Car attendants offer housekeeping and bedding turning services 24 hours a day. There is one attendant on duty at a time, and they will be there to assist you. Complimentary tea, coffee, and bottled drinking water will be available in your cabin throughout the day.

PORTERAGE

Since you only need one bag, your bags and belongings can be left behind on the train. Portage is provided between the station and hotel for any additional items.

ALL GRATUITIES

Shangri La Express doesn't require you to tip your train staff, as gratuities are already included in the tour price.

CABIN CLASSES

Full details on the cabin classes on Shangri La Express.
LEARN MORE

VIEW TOURS

View all the Shangri La Express train tours we offer here.
LEARN MORE

FAQs

Frequently asked questions about the Shangri La Express.
LEARN MORE

Gail & Cathy

★★★★★
"I can’t tell you how much we appreciate all the pre planning you helped us with. Thanks again for all you did for us."

Shakuntala

★★★★★
"We are back and throughly enjoyed all the arrangements you made on our behalf .Thanks for making our dreams come true."

Pauline & Brenda

★★★★★
"Thank you so much for organising our trip of a lifetime. Brenda and I loved every moment. Very best wishes to you."

CONTACT

CONTACT US ABOUT THE SHANGRI LA EXPRESS

We look forward to hearing from you and are happy to answer any questions you have - just call us or use the form below.
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We hold ATOL license 10287 so booking with us gives you 100% financial protection. We are also members of the Association of British Travel Agents. ABTA has strict membership requirements and we are required to adhere to the associations high standards. Our ABTA number is Y1699.
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All trips are operated by HeadsEast Ltd | UK Company number 6717612 | © Copyright 2008-22 HeadsEast Ltd
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