Tsars Gold Private Train FAQs

● Frequently Asked Questions ●

Frequently Asked Questions about the tsars gold train

We understand that you will have many questions about booking this exceptional Trans-Siberian experience. The most frequently asked are below but please do not hesitate to contact us about any further questions you have and we will be delighted to help.

How Far In Advance Do I Need To Book ?

Tsars Gold, a Trans-Siberian journey that is only available for a limited time throughout the year, is an exclusive Trans-Siberian adventure. We strongly recommend our clients to book their trip as soon as possible to avoid disappointment. This is especially important for cabins at higher levels, as they are highly in demand. Many people book their cabins at least one year ahead of time, sometimes even more.

Is The Trans-Siberian Safe To Travel ?

Although it was once known for its bad reputation, the vast majority of people now have a safe and enjoyable trip. Because your train is a private train, access to it is strictly controlled. Our guides will ensure your safety throughout your journey.

Can You Book International Flights For Us ?

Absolutely! We can book both internal and international flights with our ATOL license. As an appointed operator, we have access to some of the best British Airways deals. We will gladly give you a quote if you let us know the airports that interest you.

Are Your Tours Financially Protected ?

All of our trips include financial protection. This includes our ATOL (license number 10287) if the trip involves a flight, or insurances that comply with UK package travel regulations for any other trip. We must also adhere to the strict codes of conduct imposed by ABTA (number Y1699).

Can You Obtain & Advise On The Visas For Us ?

Visas can be complicated so we recommend that you use a specialist agent to help you with your visa application. We also recommend that you make arrangements with CIBT VisaCentral, who provide a reliable service for all visas required for your trip. We provide all documentation required to support your application.

Can You Book St Petersburg For Us ?

Yes! Our private St Petersburg tour can be customized to meet your specific needs, including the number of hotels or day tours you want. We can arrange tours to the wonderful Golden Ring cities in the North East of Moscow.

Can You Book Extensions In China For Us ?

We can arrange a wide range of trips in China and Tibet to complement and enhance your Golden Eagle trip. The China Travel Company is our sister company and offers a wide range of tours.

What Is The Difference Between The Train Cabin Classes ?

It is crucial to choose the right cabin for you trip. We have created a section that explains the differences in the types of cabins on the Tsars Gold train. For more information, please visit our section on cabin classes.

Is It Better To Start The Trip In Moscow Or Beijing ?

The decision to begin your trip in Beijing, Moscow or somewhere else is mostly personal. Due to the difference in time, the Beijing trip is 1 day shorter and therefore slightly cheaper. Also, there are more English-language departures from Beijing, which allows for more flexibility in terms of dates.

What Are The Booking And Payment Terms ?

After you have determined the departure date and discussed any extension or add-ons that you may need at the beginning and end of your trip, you can book. After we confirm your trip, we require you to fill out our booking forms. We also ask for a 20% non-refundable deposit plus any international flights. Full payment is required at least 90 days before departure.

Please Read The Following Important Information

★ The minimum number of participants required for a trip to run is 120.
★ We regret that due to the intricate logistics of this tour, itinerary changes are sometimes unavoidable.
★ International flights, tips, beverages, visa fees and any services not mentioned are not included in the price.

★ Tsars Gold Cancellation conditions:
Up to 90 days prior to departure: 20 % of total price
Up to 42 days prior to departure: 50% of total price
Up to 1 day prior to departure: 90% of total price

Any part of the programme that is missed because of late arrival is non-refundable.


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Contact Us About Tsars Gold Private Train Tours

We look forward to hearing from you and are happy to answer any questions you have – just email or call us or use the form below.

enquiry@theluxurytraintravelcompany.com

Tel: +44 (0)20 8191 0620

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